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Meet Jennifer Edwards of Mandarin

Today we’d like to introduce you to Jennifer Edwards.

Hi Jennifer, thanks for joining us today. We’d love for you to start by introducing yourself.
Haute Headz Salon & Spa was born out of a bold vision—to create more than just a salon. We started 10 years ago as a cookie cutter salon and 4 years into the business I decided to make changes to accommodate the ever changing industry. We wanted a space where transformation, confidence, and community come together. Located in the heart of Jacksonville, Florida, Haute Headz is where artistry meets systems, where creativity meets professionalism, and where guests walk in for hair—and leave with power.

From day one, we’ve been committed to elevating the salon experience for both guests and stylists. As a company built on systems, we train, grow, and lead with intention. Every stylist on our team is given the tools, mentorship, and roadmap to grow a thriving career—not just a job behind the chair. As well as treated like professionals with 401K plan and PTO which most salons never offer,

At Haute Headz, we don’t believe in cookie-cutter beauty. We specialize in custom color, bold transformations, lived-in looks, and confidence-driven styling that reflects who you are—your story, your energy, your goals.

Our salon vibe? Modern, elevated, unapologetically confident. You’ll feel it the moment you walk in—clean lines, welcoming smiles, expert consultations, and a fierce dedication to delivering exceptional results every time.

But we’re not just about the hair—we’re about the whole experience. From our front desk to our stylists to our ongoing education, everything is built to empower. Whether you’re a guest seeking your glow-up or a stylist building your dream career, you belong here.

We’re not just doing hair—we’re creating careers. We’re not just running a salon—we’re building a movement.

Welcome to Haute Headz Jax.

We all face challenges, but looking back would you describe it as a relatively smooth road?
When Haute Headz Salon & Spa first opened in Jacksonville over a decade ago it seemed smooth at first and then reality set in. We knew we had the passion, but the talent, and the drive were challenging—but like many salons at the time, we lacked one critical thing: systems. Our early years were marked by hard work, but also by antiquated business models, inconsistent growth, and limited structure. We knew we were capable of more—but we needed a new approach.

Today, Haute Headz Jax is no longer the same salon it was 10 years ago.

We’ve evolved—radically.

By embracing modern business systems, we’ve transformed into a structured, scalable, and career-building salon company. Every stylist now has a clear path for growth, every guest receives a consistent, elevated experience, and the business operates with intention—not chaos.

We brought a modern mindset to everything:

Career coaching and metrics-based performance
Guest experience systems that build loyalty
Leadership focused on development, not just management
A brand identity that’s fresh, bold, and unapologetically confident
Haute Headz is now a place where stylists grow careers, not just fill schedules. A place where guests come not only for beauty—but for confidence, transformation, and trust.

We’re proud of how far we’ve come—and we’re not done yet.

Haute Headz Jax is where tradition ends and elevation begins.
Modern salon. Real results. Built for growth.

Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
Our team includes stylists certified in multiple curly cutting systems, all major extension methods (including hand-tied, tape-in, fusion, and more), and a wide range of color techniques—from lived-in blondes and reds to bold fashion shades and grey coverage solutions. Many of our stylists are also trained educators and mentors, constantly pouring into others and leveling up their craft.

Haute Headz isn’t just a salon—it’s a career-building culture. With ongoing coaching, tracked KPIs, guest experience systems, and education at every level, our stylists know exactly how to grow—personally, professionally, and financially.

We believe in creating a guest experience that’s clean, elevated, and unforgettable—from the consultation to the checkout. Our aesthetic is modern, our education is current, and our team is empowered to deliver next-level results.

I am extremely proud of how team oriented our salon company is and how each of them hold each other up and accountable at the same time. We have stylists up on the latest trends and constantly educating themselves yearly.

Are there any books, apps, podcasts or blogs that help you do your best?
Shop Talk, Thriving stylists, books on self awareness and self help

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