Today we’d like to introduce you to Nic Vaillette.
Hi Nic, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
My brother gave me his old espresso machine when I was in college, and the seed was planted. As an outside sales rep my entire career, I saw a glaring disconnect between sales and service. I soon realized the quickest way to bridge that gap was to control both sides. As I started researching the breakroom management industry, I saw some gaps in the level of service being provided by the competition. The two main areas of focus for us were communication and service. The rest will work itself out.
I’m sure it wasn’t obstacle-free, but would you say the journey has been fairly smooth so far?
With no prior industry experience, I was forced to do a lot of research and have a lot of conversations as we were getting started. We certainly have had struggles along the way. Anything from which equipment to carry and the right software companies to partner with. Not too long after we chose our first single serve brewer, they discontinued the whole line. No more support, parts, or products. The silver lining is that we learned that lesson early, and it was a valuable growing pain.
Thanks – so what else should our readers know about Vexacor Supply Group?
We are a company committed to service and communitcation, which go hand and hand.
Although we are a full service breakroom management company, our niche is definitely bean to cup machines.
We are a relationship company, that is what we are built on, and that is what separates us.
The brand I’m most proud is our private label espresso (Black Pearl). It was fun to be a part of the process. Selecting the coffee beans, sampling, & label design. Of course we had no clue at the time, but now we sell thousands of pounds per month.
Readers should know we are a full service breakroom management company that services NE Florida. We carry several well known industry brands, but we are all about the local service and maintaining relationships. That is the difference maker.
We all have a different way of looking at and defining success. How do you define success?
Success to us, is about constantly growing and striving to be the best at what you do. We don’t want to be the fasest growing company, but we want to grow at a healthy pace and stay true the vision. The pursuit of excellence is never ending.
Contact Info:
- Website: www.vexacorsupply.com
